The Usage page shows how your workspace is consuming Suppio credits during the current billing period.Documentation Index
Fetch the complete documentation index at: https://docs.suppio.ai/llms.txt
Use this file to discover all available pages before exploring further.
What usage includes
Usage can include AI activity from:- Discord tickets
- Discord forum posts
- web chat widget conversations
- hosted support page conversations
- API responses
- related workflow agents such as escalation, action, image, or summary flows
Monthly credits
At the top of the page, Suppio shows:- plan cap
- credits used
- credits remaining
- reset timing
- out-of-credits status
Conversation log
The conversation log shows user and assistant messages for supported public and Discord surfaces. Conversation entries can include:- source, such as chat widget or Discord ticket
- title
- status: in progress, resolved, or escalated
- message count
- credits used
- attachments metadata when present
Response log
The response log records AI responses and workflow usage. Use it to understand which parts of Suppio are consuming credits.What to do when credits run low
- Review recent usage spikes.
- Check whether repeated questions should become FAQ entries.
- Tighten retrieval settings if answers pull too much context.
- Upgrade the workspace if support volume has grown.
Troubleshooting
Suppio stopped responding
Suppio stopped responding
Check whether the workspace is out of credits. If it is, upgrade or wait for the monthly reset.
Usage is higher than expected
Usage is higher than expected
Review conversation and response logs, then check model choice, reasoning level, FAQ coverage, and context retrieval settings.
A conversation is closed
A conversation is closed
Widget and support page conversations close after resolution or escalation. Start a new chat to continue.