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A live status page gives Suppio current service-health information without turning a periodically scraped page into static context.

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Supported providers

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Connect a status page

1

Open Context

Open the agent and select Context, then click Upload context.
2

Choose the provider

Select the card for your status-page provider.
3

Enter the public endpoint

Enter the HTTPS URL requested by the form. incident.io and Status.io also require the public page users should visit.
4

Test the connection

Suppio shows the overall status, affected components, active incidents, and maintenance returned by the provider.
5

Connect

Save the tested source. It appears as a live status-page card in Context.

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How answers use live status

When a user asks about uptime, an outage, an incident, maintenance, or an affected component, Suppio can check the connected provider during the support workflow. The result includes the public status-page link so users can verify current details. Live status is separate from uploaded context files. It does not use one of the plan’s context upload slots and does not replace the active context required for deployment.

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Limits

  • A workspace has one connected live status-page source at a time.
  • The endpoint and public page must use public HTTPS URLs.
  • Provider data is cached briefly to avoid unnecessary requests.
  • If a check fails, Suppio can report that live status is unavailable instead of inventing a status.

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Troubleshooting

Confirm you copied the provider endpoint requested by the form. For incident.io, enable the Widget API. For Status.io, use the Public Status API URL.
Open Context, remove the status source, and reconnect it after confirming the endpoint is public and still returns provider data.