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Documentation Index

Fetch the complete documentation index at: https://docs.suppio.ai/llms.txt

Use this file to discover all available pages before exploring further.

Context is the knowledge your agent uses when it answers. Suppio requires context before an agent can be deployed or used through the API. Without active context, Suppio cannot generate grounded support replies.
If an agent has no context, deployment methods are blocked or requests are rejected.

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Supported context sources

Paste short notes, policies, FAQs, troubleshooting steps, or instructions directly into Suppio.
Upload local support content, guides, notes, or documentation files.
Import website pages from public URLs. This works well for help centers, docs, landing pages, and product pages.
Connect a Mintlify documentation site by pasting a documentation URL.
Import a GitBook space by pasting a GitBook URL.
After Discord is connected, index selected forum posts and tags so Suppio can learn from useful past answers.
After Discord is connected, follow selected channels so Suppio can stay aware of updates and announcements.
When creating another agent in the same workspace, you can sync context from an existing agent instead of uploading everything again.

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Add context

1

Open the agent

Go to the workspace, choose the agent, and open Context.
2

Choose a source

Add text, upload files, import website pages, or choose an available documentation or Discord source.
3

Wait for processing

Suppio shows context source status while it processes and indexes content.
4

Test the agent

Ask real support questions in the sandbox to confirm the agent can find the right information.

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Custom learning feed

The custom learning feed stores small notes and summaries that should influence future replies. It can be updated from Discord with:
  • /learn to save a manual note
  • /train to summarize recent human messages into the learning file on supported plans
  • message actions such as remember or analyze when configured
Use the custom learning feed for high-value corrections, repeated support guidance, and short policy notes. Do not use it as a replacement for full documentation.

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Source quality tips

  • Prefer current docs over old chat messages.
  • Remove outdated setup instructions before uploading.
  • Keep one source focused on one topic when possible.
  • Include exact names for plans, commands, products, and settings.
  • Add screenshots or images only where the deployment supports image understanding.
  • Re-test common questions after major context changes.

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Limits

Limits vary by plan. The pricing table currently lists:
PlanContext uploads
Free6
Plus10
Pro20
Enterprise40
File size limits also vary by plan:
PlanMaximum file size
Free800 KB
Plus3 MB
Pro5 MB
Enterprise10 MB
Website context can include up to 100 selected pages from the full dashboard context manager. Onboarding website import uses a smaller first-run crawl.

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Troubleshooting

Add at least one active context source to the agent, then retry deployment or API key creation.
Add the missing policy or troubleshooting detail as context, remove outdated sources, and test again in the sandbox.
Connect Discord first. Forum posts and followed channels require a Discord deployment connection.
Confirm the URL is public, reachable, and not blocked by the website upload filters.