> ## Documentation Index
> Fetch the complete documentation index at: https://docs.suppio.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Setup

> Create a Suppio workspace, add an agent, add context, and choose your deployment method.

This guide gets a new Suppio agent ready for users.

The exact deployment steps depend on where you want users to talk to Suppio, but every setup starts with a workspace, an agent, and context.

## Setup steps

<Steps>
  <Step title="Create a workspace">
    Open the [Suppio dashboard](https://suppio.ai/dashboard) and create a workspace. Use the name of the product, community, or business you support.
  </Step>

  <Step title="Create an agent">
    Give the agent a clear name, such as `Support Agent`. If you are adding an agent to an existing workspace, open **Agents** and click **New agent**.
  </Step>

  <Step title="Add your website URL">
    Add your website URL when prompted. Suppio uses it to help understand the workspace and prefill website context import.
  </Step>

  <Step title="Choose a plan">
    Choose the plan for the workspace. Billing is scoped to the workspace, not to individual users.
  </Step>

  <Step title="Add context">
    Add the information Suppio should use when answering. You can paste text, upload TXT files, import website pages, connect documentation or status-page sources, or add Discord sources after Discord is connected.
  </Step>

  <Step title="Test in the sandbox">
    Use the agent sandbox to ask a few real support questions before launching.
  </Step>

  <Step title="Deploy">
    Open **Deploy** and choose Discord, **Chat widget**, **Support page**, or **API**. Enabled web and API deployments then appear in the agent sidebar.
  </Step>
</Steps>

<Warning>
  Context is required. Suppio will not respond in deployment methods until the agent has active context.
</Warning>

## Choose a deployment method

<CardGroup cols={2}>
  <Card title="Discord" icon="messages-square" href="/discord">
    Best for communities that already handle support in Discord tickets or forums.
  </Card>

  <Card title="Web chat widget" icon="message-circle" href="/web-chat-widget">
    Best for adding a floating chat bubble or iframe to your website.
  </Card>

  <Card title="Support page" icon="globe" href="/hosted-support-page">
    Best for a standalone support page or a custom support subdomain.
  </Card>

  <Card title="Agent API" icon="code" href="/agent-api">
    Best for custom backend workflows and your own support UI.
  </Card>
</CardGroup>

## What to configure before launch

<AccordionGroup>
  <Accordion title="Context">
    Add the docs, policies, FAQs, troubleshooting steps, and product information the agent should use.
  </Accordion>

  <Accordion title="Workspace information">
    In workspace settings, add a short grounding summary for your product or community.
  </Accordion>

  <Accordion title="Behavior">
    For Discord deployments, set the server's tone, personality, emoji usage, and custom instructions on supported plans.
  </Accordion>

  <Accordion title="Sandbox intelligence">
    Compare Standard and High reasoning while testing. Every plan uses the same Suppio Intelligence, and High reasoning is available on paid plans. Sandbox controls apply to each test message and are not a saved agent tab.
  </Accordion>

  <Accordion title="Usage and billing">
    Review monthly credits, plan limits, and billing status before rollout.
  </Accordion>
</AccordionGroup>

## Launch checklist

* The workspace name and website URL are correct.
* The agent has at least one active context source.
* Test questions in the sandbox produce accurate answers.
* The selected deployment method is enabled.
* Enabled chat, support-page, and API methods appear in the agent sidebar.
* Escalation text and staff handoff behavior are configured.
* Your team knows where to review conversations and usage.

## Next steps

<CardGroup cols={2}>
  <Card title="Context" icon="database" href="/context">
    Add and manage the knowledge Suppio uses.
  </Card>

  <Card title="Deploy" icon="rocket" href="/discord">
    Start with Discord deployment or choose another deployment method from the navigation.
  </Card>
</CardGroup>