> ## Documentation Index
> Fetch the complete documentation index at: https://docs.suppio.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Intelligence

> Choose Standard or High reasoning while testing an agent in Sandbox.

Suppio uses one unified intelligence system across every plan and support workflow. Sandbox lets you test how Standard and High reasoning affect an agent's answers before you deploy it.

## Where to change it

Open your agent in the Suppio dashboard, then select **Sandbox** from the agent navigation. The intelligence controls appear in the Sandbox sidebar.

If you are opening the page directly, use this dashboard URL format:

```text theme={null}
/dashboard/workspace/{workspaceId}/agent/{agentId}?tab=sandbox
```

Replace `{workspaceId}` with your workspace ID and `{agentId}` with the agent ID from the agent URL.

<Steps>
  <Step title="Open the dashboard">
    Sign in to Suppio and choose the workspace that owns the agent.
  </Step>

  <Step title="Open the agent">
    Select the agent you want to configure.
  </Step>

  <Step title="Open Sandbox">
    Click **Sandbox** in the agent navigation.
  </Step>

  <Step title="Choose reasoning">
    In the sidebar, confirm **Model intelligence** and choose **Reasoning effort**.
  </Step>

  <Step title="Send a test message">
    Each sandbox message uses the reasoning value currently selected in the sidebar.
  </Step>
</Steps>

<Note>
  Sandbox intelligence controls are used for sandbox test runs. They are not a separate saved Intelligence tab.
</Note>

## Unified intelligence

Every plan uses **Suppio Intelligence**. The underlying model and provider are managed by Suppio, so you do not need to choose between model families or update an agent when Suppio improves its intelligence.

This applies to support replies and supporting workflows such as safety checks, actions, summaries, images, analysis, and escalation.

## Plan access

| Plan       | Intelligence        | Reasoning options |
| ---------- | ------------------- | ----------------- |
| Free       | Suppio Intelligence | Standard          |
| Plus       | Suppio Intelligence | Standard and High |
| Pro        | Suppio Intelligence | Standard and High |
| Enterprise | Suppio Intelligence | Standard and High |

## Reasoning settings

Reasoning effort controls how much analysis Suppio performs before answering a sandbox message.

* **Standard** maps to medium reasoning and balances answer quality, speed, and credit usage.
* **High** maps to high reasoning for complex requests that need more careful judgment. High is available on paid plans.
* Reasoning affects response quality, latency, and credits.

## What this affects

The Sandbox reasoning control affects the test message you send from Sandbox. Use it to compare answer quality, speed, and credit usage while preparing the agent.

## Tips

* Start with Standard for most support questions.
* Ask the same sandbox question with Standard and High to compare results.
* Watch Usage after testing with High reasoning.
* If answers are wrong because information is missing, update [Context](/context) before increasing reasoning.