> ## Documentation Index
> Fetch the complete documentation index at: https://docs.suppio.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Discord commands

> Review the current Suppio Discord slash commands and what each command does.

Suppio includes Discord slash commands for one-off answers, adaptive memory notes, summaries, ticket actions, forum status, reminders, and dashboard links.

Command access is managed in **Discord permissions**.

## Permission behavior

* `/help` and `/support` are available to everyone by default.
* Other commands default to members with **Manage Server** unless you assign allowed roles.
* `/ask` can also have per-role cooldowns.

## Command reference

<AccordionGroup>
  <Accordion title="/ask">
    Ask Suppio a question and receive a private answer.

    Options:

    * `message` - required, up to 2,000 characters
    * `file` - optional file or screenshot
  </Accordion>

  <Accordion title="/setup">
    Show a guided Discord setup checklist with buttons that open the relevant dashboard settings. The status refreshes while setup is incomplete.
  </Accordion>

  <Accordion title="/train">
    Review the current ticket or forum post and propose reusable facts, policies, procedures, and troubleshooting guidance stated or confirmed by staff. Customer-specific details are excluded. This command is available on every plan.

    Review the proposed learnings, then choose **Save all**, **Edit**, or **Discard**. Nothing is added to adaptive memory until you save it.
  </Accordion>

  <Accordion title="/learn">
    Add a manual note to Suppio's adaptive memory.

    Options:

    * `note` - required plain-text note, up to 1,000 characters
  </Accordion>

  <Accordion title="/summarize">
    Summarize the current ticket or forum post.

    Options:

    * `private` - optional. When enabled, only you see the summary.
  </Accordion>

  <Accordion title="/close">
    Close the current ticket and save a transcript. When **Ticket closing notifications** is active, `/close` marks the ticket resolved, queues a signed `ticket.resolved` event, and leaves the channel for your integration instead.
  </Accordion>

  <Accordion title="/resolve">
    Mark the current forum thread as resolved.
  </Accordion>

  <Accordion title="/unresolve">
    Mark the current forum thread as unresolved.
  </Accordion>

  <Accordion title="/dashboard">
    Get a link to the Suppio dashboard for the server.
  </Accordion>

  <Accordion title="/reminder stop">
    Stop inactivity reminders in the current ticket.
  </Accordion>

  <Accordion title="/reminder resume">
    Resume inactivity reminders in the current ticket.
  </Accordion>

  <Accordion title="/help">
    Show Suppio links and command help.
  </Accordion>

  <Accordion title="/support">
    Get the Suppio support server link.
  </Accordion>
</AccordionGroup>

## Message-based staff tools

Suppio also recognizes two staff workflows that are not slash commands:

* Reply to a Discord message and mention Suppio with `remember` to save that message to adaptive memory.
* Reply to a message and mention Suppio with `analyze`, or use **Analyze reply** from a Suppio log, to check the reply against current context. The result is sent by DM.

These tools use the same role-permission system as the corresponding internal command entries in **Discord permissions**.

## Troubleshooting

<AccordionGroup>
  <Accordion title="A command is missing">
    Confirm the Suppio bot is in the server and was invited with application command permissions. Discord can take time to refresh commands.
  </Accordion>

  <Accordion title="A user cannot run a command">
    Open **Discord permissions** and check the allowed roles for that command.
  </Accordion>

  <Accordion title="/ask is rate limited">
    Check per-role `/ask` cooldowns in **Discord permissions**.
  </Accordion>
</AccordionGroup>